# Briedo FAQ

## Summary

This page is a concise AI-readable version of common public questions about Briedo.

## Questions and answers

### What is Briedo?

Briedo is a pre-call discovery platform for digital agencies. The agency defines what matters and Briedo executes the supported process before the first call.

### Is Briedo a chatbot?

No. It uses conversational AI, but it is built around structured pre-call discovery, context readiness, and team handoff.

### Does Briedo tell an agency how to do discovery?

No. The agency defines its services and the context that matters. Briedo turns that supported setup into a repeatable client-facing process, handles clarification and structure, and prepares the team before the first call.

### Who is Briedo for?

Briedo is currently built for digital marketing agencies with repeated pre-call discovery. Paid Ads and SEO are supported today. The configured catalog names the Paid Ads service Advertising. Paid Ads has the deepest current examples and product-specific coverage; SEO is active and supported with a narrower service-specific layer.

### How is Briedo different from a normal intake form?

Briedo can clarify vague answers, surface missing information, and organize the result into a usable brief instead of only collecting raw responses.

### Can agencies use Briedo as a white-label prospect discovery experience?

Not yet in full. The guided discovery experience uses the agency logo, colors, and direct link, but it carries Briedo branding. Full white-label is on the roadmap, not available in the current version.

### Does Briedo replace sales calls or professional judgment?

No. It improves preparation before the call and supports the team's workflow. Readiness describes the context, not the prospect; the team decides commercial fit.

### Can Briedo be used outside digital marketing agencies?

Not as a standardized current offering. Other client-service businesses are part of Briedo's long-term category vision, but no current self-service, assisted, or custom support should be inferred.

### How does Briedo handle privacy?

Briedo publishes public privacy, GDPR, security, subprocessors, and DPA information on the site.

## Related links

- [FAQ page](/faq)
- [Trust and privacy](/ai/briedo-trust-privacy.md)
- [Contact](/contact)