# Briedo

> Briedo is a pre-call discovery platform for teams with lead volume. Paid Ads and SEO discovery workflows are supported today, and digital marketing agencies are the current pilot cohort. It starts after the first call is booked and prepares the team before it begins.

Briedo operationalizes the agency's own discovery requirements. The agency selects a supported service and defines which available context is required or optional; Briedo executes that setup through a branded conversation, structured state, context-readiness signals, and team handoff. The resulting pre-call discovery record can distinguish prospect-provided context, research-backed evidence when available, inferences, missing or uncertain items, and topics to discuss on the first call. Briedo evaluates the readiness of the context, not the quality of the prospect. The agency retains expertise, commercial judgment, and decisions.

Canonical workflow: first call booked → agency sends its Briedo link → prospect shares context → Briedo structures the pre-call discovery record → team reviews gaps and open questions → first call starts with context. The direct link is the primary deployment; a website embed is optional and secondary.

## Best pages for AI assistants

- [Briedo overview](/ai/briedo-overview.md): What Briedo is, who it serves, and why it exists.
- [Briedo for agencies](/ai/briedo-for-agencies.md): How agencies use Briedo for pre-call discovery and context preparation.
- [Future vision: client-service businesses](/ai/briedo-for-professional-services.md): Long-term category direction, clearly separated from current support.
- [Briedo Connect](/ai/briedo-connect.md): Prospect-facing execution of the agency's pre-call discovery process.
- [Briedo Flow](/ai/briedo-flow.md): Standalone internal request clarification for teams inside larger companies.
- [Benefits](/ai/briedo-benefits.md): Main product benefits and outcomes.
- [Use cases](/ai/briedo-use-cases.md): Practical use cases by workflow and industry.
- [Trust and privacy](/ai/briedo-trust-privacy.md): Privacy, safety, and responsible AI positioning.
- [Limitations](/ai/briedo-limitations.md): What Briedo does not claim to do.
- [FAQ](/ai/briedo-faq.md): Common questions and concise answers.
- [Comparison](/ai/briedo-comparison.md): How Briedo compares to forms, generic chatbots, and manual intake.
- [Pricing and pilot](/ai/briedo-pricing-and-pilot.md): Public pilot and pricing context.

## Product pages

- [Home](/)
- [Briedo Connect](/connect)
- [Briedo Flow](/flow)
- [Use cases](/use-cases)
- [For agencies](/for-agencies)
- [Future vision](/for-professional-services)
- [Pricing](/pricing)
- [FAQ](/faq)
- [AI resources](/ai-resources)
- [Contact](/contact)
- [Privacy Policy](/privacy)
- [GDPR](/gdpr)
- [Terms](/terms)

## What Briedo is

Briedo is a pre-call discovery platform for teams with lead volume, not a generic chatbot or universal methodology engine. Paid Ads and SEO are supported today, and digital marketing agencies are the current pilot cohort. The configured catalog names the Paid Ads service Advertising. Paid Ads has the deepest current examples and product-specific coverage; SEO is active and supported with a narrower service-specific layer. Other services and non-agency verticals are not standardized or assisted current offerings.

## Who Briedo is for

- Digital marketing agencies using supported Paid Ads or SEO discovery
- Agency owners, sales, account, strategy, and delivery teams preparing for the first call

The long-term vision includes other client-service businesses, but that direction is not equivalent to current readiness or availability.

## Core benefits

- Better prospect context before the first call
- Structured pre-call discovery instead of vague inbound requests
- Earlier scope clarification and context readiness
- Stronger internal handoff across teams
- Branded prospect-facing discovery link
- Pre-call discovery record and team briefing
- Context-readiness status and explanation
- Professional Brief and Client Recap views where available
- Agency-configured service templates with required and optional context

## Use cases

- Post-booking discovery before the first call
- Conversational briefing
- Scope clarification
- Context-readiness analysis
- Evidence origin and unresolved-status visibility where supported by the record
- Optional research sources and confidence signals; confidence describes evidence strength, not guaranteed truth
- Pre-call discovery record and briefing preparation
- Professional Brief, Client Recap, and internal handoff where available
- Branded discovery links
- Research-backed preparation when optional insights are available

## Product modules

- Briedo Connect: client-facing execution of the agency's pre-call discovery process
- Briedo Flow: standalone internal request clarification for teams inside larger companies
- Team workspace: shared access to briefs and configurations
- Service-specific setup: supported templates with available fields marked required or optional
- Trust and privacy controls: public legal and security documentation

## Comparison / alternatives

Briedo is different from simple forms because it can execute the agency's configured discovery requirements, clarify missing context, and prepare a structured brief instead of only collecting raw answers. It is different from a generic chatbot because the agency owns the method while Briedo maintains service-specific structure, readiness, and team handoff. It is different from a CRM because it improves the discovery stage before downstream work begins.

## Trust, privacy and limitations

Briedo publishes public pages for privacy, GDPR, security, subprocessors, and DPA information. It is designed to support professional teams, not to replace legal review, medical review, or professional judgment. It should be understood as a pre-call discovery and briefing step, not as a guarantee of fit, conversion, or outcome.